Shipping Information

We ship to the United Kingdom and worldwide.

Processing time

Orders are processed within 1 to 3 business days. You will receive a confirmation email as soon as your order is placed, and a second email with your tracking number once it has been dispatched.

Delivery time

Delivery usually takes 10 to 14 business days after dispatch. During busy periods (sales, holidays) it can take a little longer.

Tracking your order

Every order is sent with tracking. Use the link in your dispatch email to follow your parcel at any time.

Customs and duties

For orders delivered to the UK, prices shown at checkout are final. For orders shipped outside the UK, local import duties or taxes may apply and are the responsibility of the customer.

Multiple parcels

If you order several items, they may arrive in separate parcels on different days. Don't worry, each one has its own tracking.

Need help?

If your order hasn't arrived within the expected time, contact us at support@carrowbags.com with your order number and we will look into it straight away.